Plain language and information design in technical writing: A balance between accessibility and detail “Information design provides content organization and visual strategies that are critical. Segmenting content, providing glossaries and boxed in-depth information, and strategically structuring information ensures the content is accessible and usable for the target audiences. It offers logical, cognitive, and graphical solutions.” Michela Zanon shares some field-tested strategies that enabled the technical communication team at Writec to meet the challenge of meeting the needs of novice and e
This article appears in PLAIN eJournal Vol. 7, No. 1: Structure and Design. Read the full issue →
