In our November webinar, Gary Smith explored how cultural differences shape the way we interpret plain language.
Through examples like “send the text by dinner time,” Gary showed how assumptions baked into everyday language can exclude or mislead readers from different cultural backgrounds — and offered practical strategies for communicating more inclusively across cultures.
The recording is now available to PLAIN members in the members area.
Recent Post
The recording from our Ask the Experts on User Testing webinar is now available to PLAIN members.
User testing can make your communication more about your audience. Join Liezl van Zyl and Annie Burger-Boshoff for practical strategies on card sorting, cloze testing, and tracking real-world impact.
