Everybody wants plain language but the banks?
The Government of Canada's Code of Conduct for Credit and Debit Card Markets has been reviewed by PAC. PAC is a coalition representing 250,000 Canadian merchants, co-chaired by the Retail Council ofCanada (RCC) and the Canadian Council of Grocery Distributors (CCGD)PAC's review and commentary is based on three key principles, one being:- The need to provide clarity - for consumers and merchants
Among other issues, merchants want language that can be understood:
- Merchants are asking for plain English language contracts, with clearly defined terms...
- Merchants are asking for full disclosure...
- "Fee changes" must be defined in plain language.
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